FAQ
Q: WHEN WILL MY ORDER SHIP?
A: PROCESSING TIME IS UP TO 14 BUSINESS DAYS FROM THE DAY YOU PLACE YOUR ORDER. BUSINESS DAYS ARE WEEKDAYS NOT INCLUDING WEEKENDS OR HOLIDAYS. PROCESSING TIME IS THE TIME IT TAKES TO CREATE YOUR ORDER AND DOES NOT INCLUDE SHIPPING TIME
Q: WHAT IS SIZING LIKE?
A: PLEASE REFER TO OUR SIZE CHART LOCATED IN OUR MENU AND IN THE FOOTER OF OUR WEBSITE. WE STRIVE TO BE AS SIZE INCLUSIVE AS POSSIBLE SO IF YOU DO NOT SEE YOUR SIZE, CONTACT US SO WE CAN GET IT FOR YOU!
Q: WHEN CAN I PICKUP MY ORDER?
A: ONCE YOUR ORDER IS COMPLETE, YOU WILL GET A MESSAGE/EMAIL WITH PICKUO INSTRUCTIONS, DAYS AND TIMES.
Q: WHAT SIZES DO YOU CARRY?
A: AT MAKIA WE LIKE TO BE AS SIZE INCLUSIVE AS POSSIBLE. WE POST EVERY AVAILABLE DESIGN FROM SIZES SMALL-4XL. SOMETIMES WE ARE ABLE TO GO ABOVE A 4X BUT IT DEPENDS ON THE GARMENT TYPE, THE COLOR AND IF ITS IN STOCK OR NOT. ALWAYS MESSAGE US IF YOU NEED A SIZE LARGER OR SMALLER!
Q: MY ITEM LOOKS DIFFERENT IN PERSON THAN IT LOOKED ONLINE...
A: PLEASE NOTE THAT COLORING CAN SLIGHTLY DIFFER FROM ON-SCREEN PHOTOS DUE TO A WIDE VARIETY OF DISPLAY TYPES. PICTURES ONLINE ALSO CAN ALTER HOW THE SIZING OF A DESIGN IS PERCEIVED DEPENDING HOW THE GARMENT IS PLACED. ITS ALWAYS RECOMMENDED TO CHECK WITH US BEFORE PURCHASING TO ENSURE SATISFACTION. PLEASE ALSO NOTE, DYE/BLEACH WILL ALWAYS LOOK DIFFERENT IN PERSON. EACH BLEACHES/DYED ITEM IS UNIQUE AND NO TWO ITEMS WILL EVER LOOK THE SAME.
Q. HOW SHOULD I WASH MY MAKIA ITEM?
A: WE USE VINYL, SUBLIMATION, PATCHES AND EMBROIDERY. IT IS RECOMMEND THAT YOU WASH YOUR ITEMS AS FOLLOWS TO ENSURE LONGEVITY.
- turn garment inside out.
- hand washing preferred or machine wash cold.
- no bleach or fabric softener.
- hang dry.
- do not iron directly on design. if your design is wrinkled, place a towel on top of design and iron lightly over the towel. we are not responsible if you mess up your garment due to washing/drying/ironing.
THE HANG TAG THAT COMES ON YOUR GARMENT ALSO HAS THESE INSTRUCTIONS.